Support

We’ll help you get RingRoast working.

Use the setup steps below first. For anything else, email support with the technical details listed on this page.

Direct Call Audio setup

Check your iPhone and iOS version
Direct Call Audio requires a supported device and compatible iOS version.

Open the Apple setting
Settings → Accessibility → Audio & Visual → Add Audio in Calls.

Enable app audio
Turn on “Allow Apps to Add Audio to Calls”.

Return to RingRoast
Approve the permission request and test during a non-emergency call.

Acoustic Speaker Mode

When Direct Call Audio is unavailable, place the call on speakerphone, move the phone away from your head and start at a low volume. Telephone noise suppression may change or block the sound.

Emergency and safety notice

Do not test RingRoast during calls with emergency services, medical services, police, fire services or any safety-critical service. Never use it while driving, cycling, crossing a road or operating machinery.